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Windows reinstall and repair
When Windows itself is broken, a careful rebuild puts the machine back to a clean, fast state. Your files are copied off first, then put back once the new install is done.
What it starts at
From £50
Agreed before any work starts.
How long it takes
Usually ready within a day, because a rebuild takes time.
If it cannot be fixed
You pay the £25 diagnostic and nothing else. No fix, no fee.
Signs that point to this
- Blue screens or errors on every start-up
- Windows Update fails again and again
- The machine restarts itself instead of starting
- Programs crash, or Windows will not activate
What the visit covers
- Your documents and photos copied off before anything is touched
- A clean install of Windows with the updates done and the drivers fitted
- Your programs put back on, with a note of anything that had to be replaced
- A sensible backup set up so the next failure is not a disaster
Next step. Send the details through the form, say roughly where you are and what the machine is doing. You will get a reply, usually the same evening, with an honest view and a time that suits.